Delete your Invoizo account

You can delete your account and all of the app's data yourself, from inside the app. If you can't open the app any more, email us and we'll do it for you.

In the app

This is the fastest way, and it works for both Google and guest accounts.

Open Invoizo and go to the More tab.
Scroll to the bottom and tap Delete My Account.
Confirm by tapping Delete Account.

If you haven't signed in recently, Google may ask you to sign in again first. Nothing is deleted until you do.

By email

If you have uninstalled the app, changed phones or can't sign in, email invoizo@vivekanand.me with the subject Delete my account. Send it from the Google account you signed in with, or mention that email address. We may ask you to confirm the account is yours, and we'll act on your request within 30 days and confirm by email.

Guest accounts have no email address, so we can't find them from an email request. Delete a guest account in the app, or uninstall the app to remove all of its data from your phone.

What gets deleted

Your Invoizo sign-in account: the account ID and, for Google sign-in, the name, email address and photo link attached to it.
Your push-notification token. The app also stops receiving our notification topic.
Everything the app stored on your phone: invoices, customers, products, payments, expenses, notifications, your business profile (including GSTIN and bank details), your logo, signature and all settings.

Your business records were only ever on your phone, so once they're gone we can't recover them. If you need them, for example for GST filing, make a backup first from More > Backup & Restore, or export CSV files from More > Export Data.

Signing out also clears the business data from your phone, but keeps your account.

What isn't deleted automatically

Bug reports and feedback you sent us. These are messages to us rather than part of your account. Email us and we'll delete them.
Crash reports already sent. They carry no account ID and expire within 90 days.
Backup and CSV files you exported. They are on your own storage or wherever you sent them, so delete them yourself.

The full details are in our Privacy Policy, section 9.